Instructors

Dr. Jack Cook is a professor, speaker, author, and consultant. He is an Associate Professor of Operations and Information Systems at the Rochester Institute of Technology (RIT). His areas of expertise include Supply Chain Management, Lean Thinking, Information Systems, Operations Management and Electronic Commerce. Jack's extensive experience teaching and training over the last two decades includes over one hundred conference presentations and numerous journal articles. He has an entertaining and engaging approach and is known for bringing theories to life, resulting in him being honored five teaching awards.

Dr. Cook is a Certified Fellow in Production and Inventory Management (CFPIM), Certified Supply Chain Professional (CSCP) as well as a Certified Software Quality Engineer (CSQE). He is a CPIM and CSCP certification instructor, and has developed and delivered many seminars and on-site training programs. In addition to extensively consulting and training Lean Six Sigma Green and Black Belts, Dr. Cook developed a Lean Six Sigma x-Belt Certification program specifically designed for non-manufacturers. His education includes a Ph.D. in Business Administration, an MS in Computer Science, an MBA, an MA in Mathematics, and a BS in Computer Science.