PDM -Topic: Lean Enterprise Workshop Overview

Slow processes are expensive and error prone, resulting in dissatisfied customers and declining revenues. Product and service complexity impedes process flow, resulting in greater work-in-process (WIP). In an office environment, WIP is located everywhere, in inboxes, emails, databases, and action items to name a few. Greater WIP means customers wait much longer than they want for products and services.

If you're interested in becoming customer focused,reducing defects and wastes, improving process velocity, and reducing complexity, please plan on attending!

By addressing issues such as those above, this Lean Enterprise presentation will help you discover better ways of doing business. As a result, dollars, people, materials and equipment are freed up for other purposes.

He is an Associate Professor of Information Systems at the Rochester Institute of Technology (RIT). His areas of expertise include Supply Chain Management, Lean Thinking, Information Systems, Operations Management and Electronic Commerce. Jack's extensive experience teaching and training over the last two decades includes over one hundred conference presentations and numerous journal articles. He has an entertaining and engaging approach and is known for bringing theories to life, resulting in him being honored five teaching awards.

Dr. Cook is a Certified Fellow in Production and Inventory Management (CFPIM),Certified Supply Chain Professional (CSCP) as well as a Certified Software Quality Engineer (CSQE). Dr. Cook earned his CPSM in 2008. He is a CPIM certification instructor, and has developed and delivered many seminars and on-site training programs. His education includes a Ph.D. in Business Administration, an MS in Computer Science, an MBA, an MA in Mathematics, and a BS in Computer Science.